Last updated: 17 August 2026
These Terms of Service ("Terms") govern your access to and use of SourceSheets, including our website, web application, browser extension, APIs and related services.
SourceSheets is operated by CAIN ANALYTICS LTD, a company registered in England and Wales under company number 15977009, with its registered office at 71-75 Shelton Street, London, England, WC2H 9JQ.
You can contact us at hello@sourcesheets.co.uk.
By creating an account, starting a free trial, purchasing a subscription, accessing an API or otherwise using SourceSheets, you agree to these Terms.
If you do not agree to these Terms, you must not use SourceSheets.
SourceSheets provides software and tools designed to assist with product sourcing, product analysis and related activities.
Depending on your subscription, features may include:
Features may differ depending on your subscription and may be added, changed, restricted or removed in accordance with these Terms.
You must be at least 18 years old to create an account or use SourceSheets.
By using SourceSheets, you confirm that:
SourceSheets is available to both consumers and businesses.
If you use SourceSheets on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms.
Users may create an account from regions where SourceSheets is made available.
However, SourceSheets is primarily developed and operated from the United Kingdom and we do not guarantee that all features, retailers, marketplaces, data, currencies, integrations or functionality will support every country or region.
The availability or usefulness of SourceSheets in a particular region may change without notice.
Your SourceSheets account is personal to you.
Unless we have expressly authorised otherwise, you must not:
You are responsible for maintaining the security of your account credentials and for activity carried out using your account.
You must contact us promptly if you believe your account has been compromised or accessed without permission.
We may use reasonable technical and account information, including access patterns and location information, to identify suspected account sharing or other misuse.
Suspected unauthorised account sharing may result in temporary suspension while we investigate.
SourceSheets may offer additional access arrangements for customers who use a virtual assistant or "VA".
VA access must be expressly authorised by SourceSheets and may be subject to an additional charge.
We may require reasonable evidence to verify that an individual is genuinely acting as your VA. The evidence requested will depend on the circumstances and may include information reasonably necessary to verify the working relationship.
We will not require more information than we reasonably consider necessary for verification.
Purchasing or receiving permission for VA access does not give you permission to share your account with any other person.
We may refuse, withdraw or suspend VA access where we reasonably believe that it is being used to facilitate account sharing, resale of access or another breach of these Terms.
SourceSheets currently offers subscription options which may include:
Custom Scans — Custom Scans allows users to upload their own CSV files and other supported files for analysis.
Full — Full includes Custom Scans and may also provide access to SourceSheets' scanned lists of wholesalers, online retailers and other retailers, together with additional SourceSheets features.
The precise features included in each plan are those displayed on SourceSheets when you subscribe.
We may change the name, structure or included features of subscription plans from time to time.
We may offer eligible users a 7-day free trial.
Unless stated otherwise when you subscribe, your free trial will automatically convert into a paid monthly subscription at the end of the trial period unless you cancel before the trial expires.
You authorise Stripe and SourceSheets to charge the payment method provided when your trial converts to a paid subscription.
The applicable subscription price will be shown to you before you start the trial.
A free trial may be limited to one per person, household, business, payment method or other reasonable identifier.
We may refuse or revoke a free trial where we reasonably believe that a person is creating multiple accounts or otherwise attempting to obtain repeated free trials.
SourceSheets subscriptions are billed monthly unless otherwise stated when you subscribe.
Subscriptions automatically renew at the end of each billing period until cancelled.
By purchasing a subscription, you authorise us and our payment provider, Stripe, to collect the applicable subscription fees using your selected payment method.
Prices displayed to customers will include VAT where applicable unless expressly stated otherwise.
You are responsible for keeping your billing and payment information up to date.
We may change our subscription prices.
Where a price change affects an existing paid subscription, we will provide at least 30 days' notice before the new price takes effect.
The new price will not apply earlier than 30 days after notice has been given.
If you do not agree to the new price, you may cancel your subscription before the new price takes effect.
Continuing your subscription after the new price takes effect constitutes acceptance of the new subscription price.
If a subscription payment fails, we may suspend or cease access to paid SourceSheets features.
Stripe may attempt to recover the outstanding payment through its payment recovery systems.
If payment cannot be successfully recovered, your subscription may be cancelled.
You remain responsible for any properly incurred subscription fees which remain outstanding.
You may cancel your subscription at any time through the cancellation functionality provided by SourceSheets or by contacting us where appropriate.
Unless applicable law requires otherwise, cancellation takes effect at the end of your current paid billing period and you may continue using the applicable paid features until that date.
Cancelling a subscription prevents future automatic renewals. It does not ordinarily refund fees already paid.
Except where required by applicable law, subscription fees are non-refundable.
SourceSheets may, at its sole discretion, offer refunds, account credits, subscription extensions or other goodwill gestures. A goodwill gesture on one occasion does not create an entitlement to the same treatment in the future.
If you are a consumer, you may have statutory cancellation rights in addition to the cancellation rights provided under these Terms.
Nothing in these Terms excludes or limits any consumer right which cannot lawfully be excluded or limited.
Where applicable law entitles you to a refund, cancellation, repeat performance, price reduction or another statutory remedy, these Terms do not prevent you from exercising that right.
Where SourceSheets describes a subscription or feature as unlimited, this means that there is no fixed ordinary usage allowance for legitimate use of that feature.
Unlimited usage does not permit:
If your usage materially affects SourceSheets or other users, we may temporarily restrict or suspend the relevant functionality and contact you to resolve the issue.
We will apply this provision reasonably and do not intend it to impose an undisclosed ordinary usage quota on legitimate customers.
You must use SourceSheets lawfully and responsibly.
You must not:
Good-faith reporting of a vulnerability or unintended restriction to the SourceSheets team will not, by itself, be treated as prohibited circumvention, provided that you do not exploit the issue beyond what is reasonably necessary to identify and report it.
The action we take will depend on the nature and seriousness of the issue.
For example, we may ordinarily:
These examples do not restrict our ability to take different action where reasonably necessary.
The SourceSheets browser extension is designed to allow users to extract or analyse information from third-party websites.
SourceSheets provides the technical functionality. You decide which third-party websites you use the extension with and how you use the information obtained.
You are responsible for determining whether your use of the extension on a particular website is appropriate, authorised and lawful.
SourceSheets does not grant you permission to access, copy or process information belonging to a third party merely because the extension is technically capable of interacting with that website.
You are responsible for complying with:
You must not use the extension to:
SourceSheets may block, restrict or disable use of the extension on any domain where we reasonably consider this necessary for legal, security, operational, contractual or commercial reasons.
The absence of a domain block does not mean that SourceSheets approves or authorises scraping of that website.
SourceSheets may display, process or analyse information relating to Amazon, wholesalers, retailers, marketplaces and other third-party services.
Your use of those third-party services remains subject to any terms and policies that apply between you and the relevant third party.
SourceSheets is not responsible for your compliance with third-party rules.
SourceSheets is not affiliated with, endorsed by or sponsored by Amazon or any retailer, marketplace or third party merely because its products, websites, trademarks or data are referenced by SourceSheets.
All third-party trademarks remain the property of their respective owners.
SourceSheets processes substantial quantities of product, pricing, marketplace and retailer information.
Information displayed through SourceSheets may be:
We take reasonable steps to provide a useful service, but we do not guarantee that every product match, price, fee, sales figure, ranking, stock level, calculation, retailer listing, identifier or other item of information is accurate or current.
You must independently verify information which is important to a purchasing or business decision.
SourceSheets may provide estimated Amazon sales metrics using our proprietary sales estimation systems or APIs.
These figures are estimates.
They are not verified statements of the actual sales, turnover, profit or performance of an Amazon listing, seller or business.
Actual performance may differ materially from estimates shown by SourceSheets.
Our estimation methods may change over time as we update our technology, data and methodologies.
We do not guarantee that historical estimates will be recalculated when our methodology changes.
Any profit, margin, return on investment, fee, tax, revenue or similar calculation shown by SourceSheets is provided as an analytical aid.
Calculations may rely on assumptions, information supplied by you, marketplace data or third-party information.
Costs which apply to your particular business may not be included.
You are responsible for confirming all relevant costs and assumptions before making a purchasing decision.
SourceSheets is a research and analysis tool. It does not make purchasing decisions on your behalf.
A product being displayed, highlighted, ranked or otherwise identified by SourceSheets does not mean that we recommend that you purchase it.
Before purchasing stock or making another commercial commitment, you should independently verify information including:
SourceSheets does not guarantee that a product will sell or that you will make any particular profit, revenue, margin or return.
SourceSheets does not provide legal, financial, accounting, investment or tax advice.
Information and calculations available through the service are provided for analysis and informational purposes.
Where necessary, you should obtain appropriate professional advice relevant to your circumstances.
SourceSheets may use information from third-party providers, retailers, marketplaces, suppliers, APIs and other commercial sources.
We may also use proprietary processes, algorithms and methodologies to analyse or estimate information.
To protect our commercial interests, SourceSheets is not required to disclose the identity of its private data suppliers, commercial data sources, proprietary algorithms, methodologies or other confidential processes except where disclosure is required by law.
We may change our data providers, suppliers, methodologies, algorithms and calculation methods from time to time.
You may be able to upload CSV files and other supported content to SourceSheets.
You retain ownership of content which you upload to SourceSheets ("Customer Content").
You grant SourceSheets a limited, non-exclusive licence to host, copy, transmit, process and analyse Customer Content only to the extent reasonably necessary to:
This licence does not transfer ownership of your Customer Content to SourceSheets.
You are responsible for ensuring that you have the right to upload and process Customer Content through SourceSheets.
SourceSheets does not currently rely on these Terms as permission to use identifiable Customer Content to train general-purpose artificial intelligence models.
Our processing of personal information and Customer Content is also subject to our Privacy Policy and applicable data protection law.
If we materially change how Customer Content is used, including introducing new uses for model training or similar purposes, we will update the relevant privacy information and obtain any consent or other lawful basis required by applicable law.
We may use aggregated or effectively anonymised information for analytics, statistical analysis, service monitoring and product improvement where individuals are no longer identifiable.
Cancellation or termination of a subscription does not necessarily result in immediate deletion of all account information.
We may retain account information and Customer Content for a reasonable period after cancellation to facilitate account recovery or reactivation by returning customers.
We may retain certain billing, transaction, security, fraud-prevention, dispute and legal records for longer where reasonably necessary for legitimate business purposes or to comply with applicable law.
Retention periods will be determined in accordance with our Privacy Policy and applicable data protection requirements.
Where information has been effectively anonymised so that it no longer identifies an individual, we may retain and use that anonymous information for statistical, analytical and business purposes.
We may delete Customer Content following cancellation or termination and you should not rely on SourceSheets as your sole permanent storage location.
SourceSheets may provide API access to approved third-party integrators.
API access is not automatically included merely because a person holds a SourceSheets subscription.
Prospective integrators must contact the SourceSheets team and be approved before API credentials or keys are issued.
API access may be subject to:
API keys and credentials must be kept confidential.
Unless expressly agreed with SourceSheets in writing, API access does not permit a third party to:
We may restrict, rotate, suspend or revoke API credentials where reasonably necessary for security, abuse prevention, contractual compliance or protection of the service.
SourceSheets, including its software, source code, branding, visual design, databases, proprietary datasets, systems, algorithms, documentation and other intellectual property, belongs to CAIN ANALYTICS LTD or its licensors.
Your subscription gives you a limited, personal, revocable and non-transferable right to use SourceSheets in accordance with these Terms.
It does not transfer ownership of SourceSheets or its intellectual property to you.
You may use information obtained through SourceSheets for legitimate sourcing and analysis activities in your own business, subject to these Terms.
You must not systematically reproduce SourceSheets, its proprietary database, its software or substantial parts of the service for the purpose of creating, assisting or operating a competing product or service.
You may take ordinary screenshots of SourceSheets and show reasonable extracts of your results for purposes such as education, discussion, product sourcing content, social media or demonstrating your own workflow.
This permission does not allow you to:
SourceSheets relies on third-party systems and services.
These may include payment processors, hosting providers, marketplaces, retailers, browsers, APIs, data providers and other infrastructure.
A third party may change, restrict or discontinue its products or services without SourceSheets controlling that decision.
As a result, particular SourceSheets features may become temporarily or permanently unavailable or may need to be modified.
We do not guarantee the continued availability of any integration, retailer, marketplace, third-party data source or third-party-dependent feature.
SourceSheets is provided on an "as available" basis.
Unless we have expressly agreed otherwise in writing, we do not provide a service-level agreement or guarantee any specific level of uptime.
We may carry out maintenance, upgrades and other work which temporarily interrupts access.
Where reasonably practicable, significant planned maintenance will be carried out during lower-usage periods.
Temporary downtime does not automatically entitle you to a refund or compensation, although this does not affect any rights which cannot lawfully be excluded.
We continuously develop SourceSheets.
We may add, modify, replace, restrict or remove functionality where reasonably necessary for product development, security, legal compliance, third-party changes, commercial reasons or operation of the service.
Purchasing a subscription does not guarantee that a particular feature, retailer, integration, data source or workflow will remain available indefinitely.
Where a change materially affects a paid service, we will act reasonably and in accordance with any rights you have under applicable law.
We may temporarily suspend an account or particular feature where reasonably necessary, including where we suspect:
Suspension may take place while we investigate suspected activity.
Where appropriate, we may contact you and give you an opportunity to explain or resolve the issue.
Serious cases may result in immediate termination.
We may terminate your account where reasonably necessary, including where:
Where reasonably appropriate, we may provide notice or an opportunity to remedy a breach before termination. Serious breaches may result in immediate termination.
Termination for serious misuse does not create an entitlement to a refund except where applicable law requires otherwise.
We may discontinue SourceSheets or a material part of the service.
If we permanently discontinue the entire paid service, we will take reasonable steps to notify affected customers and deal fairly with any prepaid period which cannot be provided.
Nothing in these Terms requires SourceSheets to operate indefinitely.
This section applies where you use SourceSheets wholly or mainly for purposes relating to your trade, business, craft or profession.
To the fullest extent permitted by law, SourceSheets will not be liable for:
Subject to the liabilities which cannot lawfully be limited, our total aggregate liability to you arising out of or relating to SourceSheets or these Terms will not exceed the total subscription fees actually paid by you to SourceSheets during the 12 months immediately preceding the event giving rise to the claim.
If you have been a paying customer for less than 12 months, the cap will be the amount you have actually paid during that shorter period.
If you are a consumer, nothing in these Terms excludes or limits liability where it would be unlawful to do so or affects your statutory rights.
We are responsible for losses which are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill where applicable law requires us to be responsible.
We are not responsible for losses which were not foreseeable.
Where you use SourceSheets for commercial or business activities, business losses including lost profits, lost sales, lost revenue and lost business opportunities are not treated as consumer losses.
Nothing in these Terms excludes or limits liability for:
If you are a business user, you are responsible for your use of SourceSheets in connection with third-party websites and information.
To the extent permitted by law, you will be responsible for losses, claims or reasonable costs incurred by SourceSheets as a direct result of your deliberate unlawful use of SourceSheets, infringement of third-party rights, or material breach of the browser extension restrictions in these Terms.
This provision does not apply to the extent that a loss was caused by SourceSheets.
Our handling of personal information is governed by our Privacy Policy and applicable data protection law.
Our Privacy Policy forms an important part of how we explain the collection, use, retention and sharing of personal information.
Where these Terms and our Privacy Policy deal with different subjects, they should be read together.
By maintaining a SourceSheets account, you agree that we may send communications which are reasonably necessary to operate your account or provide the service.
These may include:
Any marketing communications will be handled separately in accordance with applicable privacy and electronic communications requirements.
We may update these Terms from time to time.
Changes may be necessary because of changes to SourceSheets, applicable law, regulation, security requirements, our business model or third-party services.
Where a change is material to an existing customer, we will provide reasonable notice before it takes effect unless an immediate change is reasonably required for legal, regulatory or security reasons.
If you do not agree to a material change, you may stop using SourceSheets and cancel your subscription.
Changes to these Terms do not remove rights which have already arisen under applicable law.
You may not transfer your rights or obligations under these Terms to another person without our written permission.
We may transfer our rights or obligations under these Terms as part of a reorganisation, sale, acquisition, financing or transfer of the SourceSheets business, provided that doing so does not unlawfully reduce your rights.
If you are a business user, these Terms and any additional written terms expressly agreed with SourceSheets constitute the agreement between you and SourceSheets concerning your use of the service.
You acknowledge that you have not relied on a statement or representation which is not contained in these Terms or another agreement expressly incorporated into them, except that nothing in this section excludes liability for fraud or fraudulent misrepresentation.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where that is not possible, removed.
The remaining provisions will continue to apply.
If SourceSheets does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
Unless these Terms expressly state otherwise, a person who is not a party to these Terms does not have a right to enforce them.
These Terms are governed by the laws of England and Wales.
If you are a business user, the courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms or SourceSheets.
If you are a consumer, you may have mandatory rights concerning the law and courts applicable to you based on where you live. Nothing in these Terms removes those rights.
If you have questions about these Terms, your subscription or SourceSheets, contact:
CAIN ANALYTICS LTD
Company number: 15977009
71-75 Shelton Street
London
England
WC2H 9JQ
Email: hello@sourcesheets.co.uk