Sourcesheets Logo
Back to Blog
AmazonFBAGuide

🚚The Complete Guide to Amazon’s New Partnered Courier: DPD

6 min read
Share:
🚚The Complete Guide to Amazon’s New Partnered Courier: DPD

The Complete Guide to Amazon’s New Partnered Courier: DPD

Amazon sellers across Europe have a new, streamlined way to send inventory to Amazon fulfilment centres: the Partnered Carrier Programme (PCP) now includes DPD. This means sellers can book collections, generate labels, and enjoy discounted rates — all directly through Amazon Seller Central.

In this post, we’ll cover everything you need to know about DPD as Amazon’s partnered courier — from parcel requirements by country to pickup instructions and even ready-to-use scripts for contacting support.

📦 Parcel Requirements by Country

Before you book your first collection, make sure your parcels meet the requirements for each DPD region.

🇬🇧 DPD UK

  • Max dimensions: 60 x 70 x 100 cm
  • Max girth: 230 cm (length + height + width)
  • Max weight: 30 kg
  • Packaging: Must be packed in boxes (not plastic bags or reused packaging) and contain no sharp corners.
  • Labelling: Minimum width 102mm; optimal label width 105mm.

🇩🇪 DPD Germany (DE)

  • Max dimensions: 175 cm length
  • Max girth: 300 cm (height + width) + 2× longest side
  • Max weight: 31.5 kg
  • Packaging: Boxes only — no plastic bags or used material.
  • Labelling: PDF format only, thermal or laser print. No PNG or image labels allowed.

🇫🇷 Chronopost (France)

  • Max girth: Less than 300 cm ((height + width) + 2× longest side)
  • Max weight: 30 kg
  • Packaging: Only boxes, no plastic bags or reused packaging.
  • Labelling: Labels must come directly from Seller Central with no size modification.

🇪🇸 SEUR (Spain)

  • Max dimensions: 100 x 75 x 75 cm
  • Max weight: 40 kg
  • Packaging: Only boxes — securely packed, no sharp corners.
  • Labelling: Thermal or laser print, always 100 x 150 mm.

📞 How to Book Pickups by Region

🇬🇧 DPD UK

To onboard with DPD UK for Amazon’s Partnered Carrier Programme:

  1. Email the Seller Onboarding (SOB) team at [email protected] with the subject:
    “Onboarding request Amazon PCP.”

  2. Include:

    • Amazon Seller ID
    • Predicted daily parcel volume
    • Collection address
    • Preferred 1-hour collection window
    • Average parcel weight/dimensions
    • Your existing DPD account number (if you have one)

  3. The SOB team will contact the local depot, arrange collection, and confirm in writing within 24 hours.

  4. For ad hoc pickups, call DPD Customer Services: 0121 336 4829 and quote account number 118417.

📧 Example email to DPD UK:

To: [email protected]

Subject: Onboarding request Amazon PCP

Hello DPD Team,

I would like to onboard for Amazon’s Partnered Carrier Programme (PCP) with DPD UK.

Here are my details:

Amazon Seller ID: [YOUR SELLER ID]

Predicted daily parcel volume: [X parcels/day]

Collection address: [YOUR ADDRESS]

Preferred 1-hour collection window: [HH:MM–HH:MM]

Average parcel weight/dimensions: [X kg / XX x XX x XX cm]

Existing DPD account number (if applicable): [ACCOUNT #]

Please confirm setup and provide depot contact details.

Thank you, [Your Name] [Your Company Name]

☎️ Example phone script for ad hoc pickups:

📞 Call: 0121 336 4829

Hi, my name is [Your Name] from [Your Company Name]. I’m calling to arrange an ad hoc pickup under Amazon’s Partnered Carrier Programme.

The account number is 118417.

Here are the details:

Pickup address: [Address]

Number of parcels: [X]

Approximate weight: [X kg]

Can you confirm the pickup time?

🇩🇪 DPD Germany (DE)

  1. Email [email protected] with subject line:
    “Anmeldung Amazon PCP – my DPD.”

  2. Attach the onboarding form (all details mandatory).

  3. DPD DE will email instructions to finalise your account registration (can take up to one week).

  4. Once activated, you can schedule collections via the DPD portal.

📧 Example email to DPD DE:

To: [email protected] Subject: Anmeldung Amazon PCP – my DPD

Hallo DPD Team,

Ich möchte mich für das Amazon Partnered Carrier Programme (PCP) mit DPD DE anmelden.

Angehängt finden Sie mein ausgefülltes Onboarding-Formular.

Vielen Dank, [Ihr Name] [Ihre Firma]

🇫🇷 Chronopost (France)

  1. Email [email protected] with:

    • Amazon Merchant ID
    • Company name
    • Contact person (name, email, phone)
    • Pickup address
    • Number of collections + parcels per collection
    • Average parcel weight/dimensions
    • Preferred pickup time/day
    • Depot opening hours

  2. Chronopost will coordinate with the local depot and confirm the booking.

📧 Example email to Chronopost:

To: [email protected] Subject: Amazon PCP Onboarding Request

Bonjour Chronopost,

Je souhaite m’inscrire au programme Amazon PCP via Chronopost.

Informations:

Merchant ID: [VOTRE ID]

Nom de l’entreprise: [VOTRE ENTREPRISE]

Contact (nom, email, téléphone): [VOS DÉTAILS]

Adresse de collecte: [VOTRE ADRESSE]

Nombre de collectes souhaitées et de colis par collecte: [X]

Poids/dimensions moyens: [X kg / XX cm]

Créneau souhaité: [Jour / Heure]

Merci d’avance pour votre retour.

Cordialement, [Votre Nom] [Votre Société]

🇪🇸 SEUR (Spain)

  1. If you already have a SEUR account, use your existing pickup channel.

  2. New sellers should email [email protected] with:

    • Company name
    • Contact name
    • SEUR account code for Amazon PCP: 91071-28
    • Pickup address, preferred pickup day/time, parcel count & total weight.

  3. SEUR will confirm your collection and coordinate with your depot.

📧 Example email to SEUR:

To: [email protected] Subject: Onboarding Amazon PCP – SEUR

Hola SEUR,

Soy vendedor de Amazon y quiero inscribirme en el programa Amazon PCP con SEUR.

Datos:

Nombre de la empresa: [TU EMPRESA]

Nombre de contacto: [TU NOMBRE]

Código SEUR Amazon PCP: 91071-28

Dirección de recogida: [DIRECCIÓN]

Día/hora preferidos: [DÍA / HORA]

Volumen de recogida: [Nº de paquetes, peso total]

Gracias por su ayuda.

Saludos, [Su Nombre] [Su Empresa]

📜 Terms and Conditions

❓ FAQ Highlights

  • Are there postcode restrictions?
    • UK: Only DPD depot collections apply. Remote areas covered by 3P carriers are excluded.
    • DE: Some islands and remote areas are excluded (Helgoland, East Frisian Islands, etc.).
    • FR: None.
    • ES: Some Canary Islands and territories (e.g., Tenerife, Ceuta) have restrictions.

✅ Why This Matters for Sellers

Using Amazon’s Partnered Carrier Programme with DPD means:

  • ✅ Discounted rates on shipments to Amazon
  • ✅ Integrated label generation via Seller Central
  • ✅ Simplified collections with one contact point per region
  • ✅ Faster, compliant shipping — crucial for FBA sellers

Learn more about Amazon’s Partnered Carrier Programme here.